THE SKILLSYSTEM USER GUIDE
A clearer path to
your next step.
Practical, step-by-step help for learning, work and everyday tasks in SkillSystem. Find the right guide and move forward with confidence.
A LITTLE HELP, WHENEVER YOU NEED IT
Prefer to ask? Start with Assistance.
Describe what you want to do. SkillSystem Assistance can refer to these guides and help you find the right steps.
EXPLORE THE GUIDES
What would you like to do?
Search by task or find guidance for your role.
20 guides
Find your way around SkillSystem
Use the workspace menu, switch organisations and find the right place for your next action.
For everyoneGet help from SkillSystem Assistance
Ask AI for clear directions, discuss your next step and open the guides behind its advice.
For everyoneStart with SkillSystem
Join with guidance, sign in and choose how you want to use SkillSystem.
For everyoneComplete your Profile
Update your details, understand completion and keep work information accurate.
Learners · Parents & tutorsLearn through channels
Follow lessons, reflect, answer questions and understand learning ratings.
Task performersFind, accept and complete tasks
Express interest, respond to private offers and submit work for review.
Task performersEarnings and withdrawal requests
Understand your available balance and request PayPal, bank, M-Pesa or another payment method.
Task issuers · AdministratorsPublish and assign tasks
For approved issuers: publish opportunities, confirm funding and review completed work.
Learners · ManagersUse the performance tracker
Plan meaningful results, report actual achievements and use evidence in reviews.
For everyonePhoto collection and transcription
Upload allocated schoolwork or manuscripts, then transcribe and preserve originals privately.
Parents & tutors · AdministratorsCoordinate tuition
Request support and coordinate parents, students, tutors and academic channels.
For everyoneConversations, meetings and notifications
Find the right discussion, prepare a session and respond to important updates.
For everyoneOrganisations and talent pools
Understand workspace identity, private candidates and optional public visibility.
Task performersApply as a freelancer
Complete your application and understand confidentiality and approval.
Administrators · Managers · Task issuersAdministrator operating guide
Handle approval, assessment setup, issuer permissions, funding and payouts.
Learners · Task performers · ManagersJobs, applications and work opportunities
Explore roles, follow applications and plan your next work opportunity.
Parents & tutors · Administrators · ManagersTrainer and mentor guidance
Organise learning content, support learners and assess evidence responsibly.
For everyoneAccess, programme fees and agreements
Find subscription information and distinguish fees from task earnings.
For everyoneRead your Dashboard
See work, learning, tasks and tuition together without confusing their measures.
For everyoneGet help and protect your account
Resolve access, updates, missing work and payment questions safely.
Need a person to help? Contact your administrator or mentor, or ask SkillSystem support.