SkillSystem

For everyone

Find your way around SkillSystem

Use the workspace menu, switch organisations and find the right place for your next action.

4 min read · Step-by-step guidance

Open the workspace menu

  1. Sign in and open /workspace. The overview brings together SkillSystem Assistance, learning channels, tasks and recent activity.
  2. On a larger screen, use the navy menu on the left. On a phone, select Menu near the top of the workspace to open navigation, then choose a service.
  3. Use Your organisation to switch workspace. Check the organisation name before reading records or making changes.

Find learning, work and performance

  1. For assigned lessons, choose Learning channels under Develop, then open a programme and a lesson. Use Learning progress to review recorded completion and feedback.
  2. For tasks, choose Task Management under Work. Open Performance for plans, KPIs, results and report review; /performance-tracker also opens the dedicated tracker.
  3. For school learning, open /academic to browse subjects. In the workspace, Tuition helps coordinate learning support. Tutor conversations are at /academic/tutor-conversations.
  4. For career opportunities, choose Talent Management or Work & services. Your approved role determines the actions you can take.

Find conversations and account tools

  1. Choose Conversations under Connect for your human learning and work discussions. Choose Meetings to prepare sessions and follow-up actions.
  2. Use Notifications near the top of the workspace to open recent updates and their destinations.
  3. Choose My profile under Account to update your details, or Wallet for recorded task earnings and withdrawal requests.
  4. Choose SkillSystem Assistance under Develop when you want AI guidance. Describe your goal and ask for the next steps or the relevant user guide.

If a menu or feature is missing

  1. Check that you are signed in and have selected the correct organisation and role.
  2. On mobile, open Menu before looking for the service. Refresh the page if the browser is showing an earlier view.
  3. Ask your administrator to check access or contact /support/tickets with the workspace, feature and error wording. Do not share passwords or PINs.
Want help with these steps?

Ask SkillSystem Assistance to talk you through this guide.

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Open your workspace →

Still unsure? Your administrator or mentor can help. You can also contact SkillSystem support. Never include a password or payment PIN.