Earnings and withdrawal requests

Understand your earnings

Earnings lists approved paid tasks. Your displayed task earnings are the agreed net amount; applicable withholding is shown where recorded.

A submitted task awaiting approval is not yet available to withdraw. A withdrawal request reserves the requested amount, so it cannot be requested again.

Balances are kept separately by currency. A KES balance cannot be withdrawn as USD without a separately arranged conversion. There is no automatic currency conversion.

Wallet task earnings are separate from subscription access, sponsorship and programme fees. Use Access & payments for those items.

Request a withdrawal

1. Open Wallet → Withdrawals → Request a withdrawal.
2. Choose the currency and enter an amount within your available balance.
3. Choose PayPal, Bank, M-Pesa or Other. Enter the account-holder name and receiving details.
4. For PayPal, enter the receiving email. For Bank, provide the bank, account and relevant branch/routing details. For M-Pesa, provide the receiving number and country. For Other, specify the method and complete receiving instructions.
5. Check the details carefully, accept the notice and submit once. Review the recorded request before trying again if the connection drops.

Follow your request

Requested means the request is recorded and funds are reserved. Under review means the administrator is checking it. Processing means the payment is being handled. Paid means an authorised administrator has recorded the completed payment and reference.

Rejected or Failed requests release their reservation. Read the reason, correct the issue and submit a new request if appropriate. A Paid request is final; contact support if the deposit is missing.

Applicable transaction fees are borne by the recipient and shown on the request. Normal deposit time is 2–5 business days after approval. You remain responsible for tax declarations and obligations in your jurisdiction.