For everyone
Access, programme fees and agreements
Find subscription information and distinguish fees from task earnings.
Check your access
Use Access & payments to review access, sponsorship and recorded payment information. On Android this remains in Settings; Wallet now covers task earnings and withdrawals.
If access is restricted, follow the displayed renewal or administrator instructions. A complete Profile or a task offer does not itself renew platform access.
Programme fees
Programme fees and mentoring arrangements are separate from task earnings. Read the applicable programme information and confirm the arrangement with your administrator before paying.
Keep your invoice or receipt reference. A task funding receipt is confirmed by SkillSystem in the task workflow, not by requesting a withdrawal or paying an unrelated programme fee.
Read and accept agreements
Open Documents & forms for the Privacy Notice, Terms of Use and relevant agreements. Use the acceptance controls where required and keep the receipt or confirmation.
Specific freelancer, contributor, recruiter and public-sharing permissions have their own requirements. Reading this guide is not acceptance of an agreement or an access approval.
Ask SkillSystem Assistance to talk you through this guide.
Ask about this guide →Still unsure? Your administrator or mentor can help. You can also contact SkillSystem support. Never include a password or payment PIN.