Parents & tutors · Administrators · Managers
Trainer and mentor guidance
Organise learning content, support learners and assess evidence responsibly.
Prepare content in the right workspace
Use the website’s Create & train navigation for Content & AI studio, Programme development or Programme canvas, according to your access. Keep the selected organisation and programme in view.
Follow the authoring screen’s save and publication controls. Review lesson instructions, questions, resources and permissions before making content available. A draft or generated suggestion is not a published lesson.
Review AI-assisted material for accuracy, suitability and ownership before using it. Do not upload confidential client or learner information without authorisation.
Support an assigned learner
- Use the learning-management and mentoring tools available to your approved role.
- Read the learner’s submitted evidence and relevant context before responding.
- Give specific feedback and agree a practical next step. Use a mentoring session where a conversation would help.
- Record assessments through the assessment controls; a chat message alone is not a formal rating.
Use objective evidence
For rated programmes, check the configured boundaries, weights and evidence guidance. Distinguish lesson completion, quiz performance and mentor assessment.
Record the evidence and feedback behind a mentor assessment. If evidence is missing or an assessment is disputed, arrange further support instead of presenting an unsupported result.
For tuition, verify the assigned student/guardian relationship and learning plan. Keep academic feedback clear enough for the learner and parent to understand the next step.
Ask SkillSystem Assistance to talk you through this guide.
Ask about this guide →Still unsure? Your administrator or mentor can help. You can also contact SkillSystem support. Never include a password or payment PIN.